The Benefits of Emotional Intelligence in the Workplace

Galib Mammad
2 min readAug 30, 2021

Emotional intelligence is the ability for someone to recognize, control, and understand their emotions and those of other people in a productive and intelligent way. It helps people foster better communication, trust, and team building, and it improves the quality of everyone’s work experience. It is important to have emotional intelligence in the workplace so that people can do their best work with the least amount of stress and anxiety. Take a look at some of the benefits of emotional intelligence in the workplace.

Better Communication

The reason why you have teams and team leaders is to help people produce better work. Collaboration and communication are essential to the success of a business. Emotional intelligence allows everyone to understand that it is okay to have different thoughts, feelings, and opinions, and it encourages better listening. This leads to better communication, and everyone can easily understand their role in a project as well as what is expected of them.

Higher Productivity

When you have emotional intelligence in the workplace, people will be more productive. They feel valued, and they have more confidence in their work and their ability to do what they are asked to do. When someone doesn’t know what the reaction will be or has to deal with a manager who is a loose cannon, they may not make as great an effort. With emotional intelligence, people can be confident and comfortable producing and engaging at work.

Greater Retention

Emotional intelligence leads to greater employee retention. People feel more valued, and they feel comfortable in their jobs because they know what is expected of them. They know that someone will talk it through if they make a mistake, and they don’t need to worry that someone will suddenly express whatever emotion they are feeling, regardless of how inappropriate it is. The respect that comes from emotional intelligence makes it so that people are happier in the job, and they will be less likely to leave the second that another offer comes along. When employees stay for a longer time, you end up with a more experienced team.

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Galib Mammad

President of GNM Ventures LLC and ADA University Foundation, Galib Mammad has dedicated his life to helping others succeed. Visit galibmammad.com today!